I want to introduce my team in this blog. I can’t believe how incredibly blessed I am to have been able to find such wonderful people to work for/with me and help me take care of my patients. I am nothing without my staff. These women bring so much life, excitement and knowledge to my team, and each individual is vital to the success of Houston Female Urology.
Each team member has been hand-selected by me, so that I can ensure that they encompass my vision for providing exceptional medical care to every patient on every visit. Patients always comment that they can really see a difference in my office, and I attribute it to a staff that goes above and beyond the call.
Houston Female Urology truly is a staff of excellence. My team rolls out the red carpet for each and every patient. Here, patients are given the attention they deserve on every appointment, and we take time to listen to patients and understand their needs. Every day, we strive to be knowledgeable, gentle and kind. Throughout 2016, it is our promise to continue to excel in quality medical care.
Now, I want to introduce you to each member of my team so you can get to know us a little better and feel right at home on your next visit!
Kim Brey, Physician Assistant, is an astute clinician who takes time to listen to patients intently and is excellent at trouble-shooting. Sometimes I think we share a brain since we think so much alike! Kim studied psychology prior to medicine and is the proud mother of an energetic, handsome boy. She has worked with me for the last three years and has 10 years of urology experience. Learn more about Kim, here.
Carrie Hiatt, Medical Assistant, is intuitive, very intelligent and gentle on procedures. She is full of ideas. She does an excellent job with Urodynamics, Pelvic Floor Muscle Training and surgery scheduling. We started working together four years ago. Carrie is a proud “cat-mother” of two felines and loves to cook vegetarian meals and baked goods.
Marissa Mattyre, LVN, is on the phone most of the day but also does several procedures. She is a very patient nurse and quick to respond to patient phone calls and needs. She is able to determine what the patient needs and efficiently help them. Marissa is married and has three beautiful girls. She was a massage therapist prior to attending nursing school. She is the newest member of our team and has been with me for six months.
Patty Ramos, Medical Assistant, is my sidekick day-to-day in the office. She is a dynamo and is full of energy and initiative. She warmly greets each patient and helps get them set up for me to come in to see them. She clearly explains the next steps and also does a great job with Pelvic Floor Muscle Training. Patty is married with two beautiful daughters and has worked with me on-and-off for 13 years.
Mary Yanez, Medical Assistant, helps Kim with her clinic and occasionally helps me as well. She is soft-spoken and gentle. Mary is wonderful at the initial patient intake and teaching patients what they need to know. She is married with a beautiful teenage girl and a handsome toddler boy. We have worked together periodically over the last six years.
Yoisel Betancourt, Front Desk Specialist, warmly greets patients on the phone and at the reception window. She’s a great first impression for my office. She is very organized and very knowledgeable about insurance. Yoisel also comes up with great decorative signs to celebrate office events. She has a beautiful young daughter and is a make-up artist on the weekends.
Ria Avelar, Front Desk Specialist, is very helpful with phone calls about insurance. She takes a lot of time to help out the patients with questions. Ria is also well-versed in the various plans. She also is very warm with patients and makes them feel comfortable. Ria is married and has two beautiful baby sons 18 months apart!
Marlene Magness, Practice Administrator, has been wonderful for my practice. Having worked in hospitals in the past, she was not unfamiliar with medicine, but managing a private practice required learning a lot of new things. She has tackled numerous challenges with gusto and has been such a great leader for my team. She runs things with a steady hand and helps me and the patients in countless ways. Marlene’s true love, however, is antiquing and you can find her at Round Top during the festival season.
As you can see, I am one lucky and blessed girl to have such a great team. I hope that knowing about my staff will help you feel even more comfortable when you come visit us.
To schedule your appointment with my team, visit us online to review next steps!